SERVICE

INSTALLATION AND SERVICE

Highly skilled technicians perform installation and training of your staff with professionalism and accuracy by placing their many years of experience at your service: release a personal business card with their direct telephone contact to guarantee continuity and best service toiletries. In addition, we provide an emergency service:
NATIONAL: Guaranteed within 24 hours of the call (islands not included).

INTERNATIONAL: Guaranteed within 48 hours of the call (applies to countries that do not require a visa).
Technicians with annual Visa for countries that require a visa as Russia, Algeria and so on.

CUSTOMER SERVICE

Recognized for quality, professionalism and immediate assistance, call center Gruppo Grassi will be the point of reference for boost your business: available operators and immediate evade any request or requirement. Be updated on a regular basis with news, events, promotions and new releases for your machinery.

EXCELLENCE AND AFTER – SALE

Excellence and after-sales service in order to combine the advantages resulting from he purchase of a new machine “Grassi” in perfect harmony with your company and market innovation.

Prior to installation, you will receive an information package on the provision of power and pneumatic connection, as well as information on the transport / positioning / unloading and dimensional layout for insertion in the production. You will also receive a list of companies that provide products suitable for use of our machines, making full use of your investment and putting you at the top of the market.